VOIP

Phone Features


Phone Buttons

How to Set the Ringer Volume

Viewing Call History

Call History Options

Do Not Disturb

Pause Queue

Basic Call Routing

Making a Call

Receiving a Call

Forwarding a Call

Placing a Caller on Hold

Transferring a Call

Find Me Follow Me

Voicemail


Checking Your Voicemail

How to Make a Voicemail Busy Greeting

How to Make a Voicemail Name Greeting

How to Make a Voicemail Unavailable Greeting

Advanced Call Routing


Intercom Feature

Creating a Conference Call

Splitting a Conference Call

How to Park a Caller

Viewing and Retrieving Parked Calls

Faxing


Fax Menu

Fax Data

How to Send a Fax in UCP

User Dashboard

Adding a Dashboard

Deleting a Dashboard

Renaming a Dashboard

Reordering a Dashboard

Locking a Dashboard

Add/Change a Password

Call Recording

Overview of Call Recording

Using Call Recording Button

Using a Feature Code to Record

Useful to Know

Trouble Shooting

Pairing a Headset

Come on In!

Monday - Friday

9AM - 5PM

Contact

Phone

(819) 919-3677

(438) 817-2600

Email

info@dev-it.ca

Offices

Hatley, QC

Hudson / Saint-Lazare, QC