VOIP

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Phone Features

 Phone Buttons

 How to Set the Ringer Volume

 Viewing Call History

 Call History Options

 Do Not Disturb



Basic Call Routing

 Making a Call

 Receiving a Call

 Forwarding a Call

 Placing a Caller on Hold

 Transferring a Call

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Voicemail

 Checking Your Voicemail

 How to Make a Voicemail Busy Greeting

 How to Make a Voicemail Name Greeting

 How to Make a Voicemail Unavailable Greeting

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Advanced Call Routing

 Intercom Feature

 Creating a Conference Call

 Splitting a Conference Call

 How to Park a Caller

 Viewing and Retrieving Parked Calls



Faxing

 How to Send a Fax in UCP

Come on In!

Monday – Friday

9AM – 5PM

Contact

Phone

(819) 919-3677

Email

info@dev-it.ca

Address

112 Main Hatley, QC J0B 4B0

448 Main Hudson, QC J0P 1H0